Waves of Creative Destruction: Customer Bases and the Dynamics of Innovation

Working Paper: NBER ID: w4782

Authors: Jeremy C. Stein

Abstract: This paper develops a model of repeated innovation with knowledge spillovers. The model's novel feature is that firms compete on two dimensions: 1) product quality or cost, where one firm's innovation ultimately spills over to other firms; and 2) distribution costs, where there are no spillovers across firms and where incumbent firms' existing customer bases give them a competitive advantage over would- be entrants. Customer bases have two important consequences: 1) they can in some circumstances dramatically reduce the long-run average level of innovation; 2) they lead to endogenous bunching, or waves, in innovative activity.

Keywords: Innovation; Customer Bases; Creative Destruction; Market Dynamics

JEL Codes: L1; O3


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
Customer base (D26)Competitive advantage (L19)
Competitive advantage (L19)Level of innovation (O35)
Customer base (D26)Level of innovation (O35)
Displacement (J63)Access to market for new entrants (L17)
Access to market for new entrants (L17)Innovation (O35)
Customer base (D26)Timing of innovations (O39)

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