The Impact of Organizational Boundaries on Healthcare Coordination and Utilization

Working Paper: NBER ID: w28179

Authors: Leila Agha; Keith Marzilli Ericson; Xiaoxi Zhao

Abstract: We measure organizational concentration—the distribution of a patient's healthcare across organizations—to examine how firm boundaries affect healthcare efficiency. First, when patients move to regions where outpatient visits are typically concentrated within a small set of firms, their healthcare utilization falls. Second, for patients whose PCPs exit the market, switching to a PCP with 1 standard deviation higher organizational concentration reduces utilization by 21%. This finding is robust to controlling for the spread of healthcare across providers. Increases in organizational concentration predict improvements in diabetes care and are not associated with greater use of emergency department or inpatient care.

Keywords: healthcare; organizational boundaries; utilization; efficiency; primary care

JEL Codes: D23; I11; L14


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
Organizational concentration (L29)Healthcare utilization (I11)
Organizational concentration (L29)Quality of diabetes care (I11)
Healthcare utilization (I11)Emergency department care (I11)
Healthcare utilization (I11)Inpatient care (I11)

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