Product Recalls and Firm Reputation

Working Paper: NBER ID: w28009

Authors: Boyan Jovanovic

Abstract: Product-recall data and information on stock-price reactions to recalls are used to estimate the value of reputation in a model in which product quality is not contractible. A recall is the result of a product defect that signals low effort. The recall triggers a reduction in the firm's product price and value which then both rise steadily until its next defect occurs. We estimate that reputation accounts for 8.3 percent of firm value and that welfare is 26 percent of its first best level. A policy intervention that attains first best is a recall tax accompanied by a flow subsidy.

Keywords: No keywords provided

JEL Codes: L11


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
product recalls (D18)decline in firm value (G33)
decline in firm value (G33)recovery over time (C41)
product recalls (D18)changes in firm valuation (G32)
reputation (M14)firm value (G32)
welfare (I38)market efficiency (G14)
recall tax and flow subsidy (H23)market efficiency (G14)

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