Firms and Collective Reputation: A Study of the Volkswagen Emissions Scandal

Working Paper: NBER ID: w26117

Authors: Ruediger Bachmann; Gabriel Ehrlich; Ying Fan; Dimitrije Ruzic; Benjamin Leard

Abstract: This paper uses the 2015 Volkswagen (VW) emissions scandal as a natural experiment to provide evidence that collective reputation externalities are economically significant. Using a combination of difference-in-differences and demand estimation approaches, we document a spillover effect from the scandal to the non-VW German auto manufacturers. The spillover amounts to an average drop of $2,057 in consumer valuations of these manufacturers’ vehicles and to a 34.6% reduction in their annual sales. We substantiate our interpretation that the estimates reflect a reputation spillover using data on internet search behavior and direct measures of consumer sentiment from Twitter.

Keywords: collective reputation; Volkswagen emissions scandal; spillover effects; demand estimation

JEL Codes: D12; D22; D90; L14; L15; L62


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
Volkswagen emissions scandal (F18)decline in positive sentiment towards non-Volkswagen German manufacturers (F64)
reputational spillover effect (F69)decline in positive sentiment towards non-Volkswagen German manufacturers (F64)
Volkswagen emissions scandal (F18)consumer behavior towards non-Volkswagen German manufacturers (M37)
Volkswagen emissions scandal (F18)reputational spillover effect (F69)
Volkswagen emissions scandal (F18)sales reduction of non-Volkswagen German manufacturers (L81)
reputational spillover effect (F69)sales reduction of non-Volkswagen German manufacturers (L81)

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