Amateurs, Crowds, and Professional Entrepreneurs as Platform Complementors

Working Paper: NBER ID: w24512

Authors: Kevin J. Boudreau

Abstract: Platforms often have “crowds” of amateurs working on them as complementors, in other cases professional entrepreneurs—or both. What can a platform owner do to implement these outcomes? I document evidence on mobile app developers showing that just small, incremental changes in platform design—related to the bare minimum costs required to build an app and factors affecting non-pecuniary payoffs—can lead the “bottom-to-fall-out” of the market to amateurs. Where the bottom-falls-out, there is a flood of lowest-quality developers who nonetheless are long-lived on the platform and engage in relatively high development activity. I find no evidence that amateurs crowd-out development activity of top developers in this context. Moreover, the bottom-falling-out is associated with the generation of significantly greater numbers of highest-quality products. I discuss several interpretations.

Keywords: platforms; amateurs; professional entrepreneurs; complementors; mobile apps

JEL Codes: D04; E26; J4; L1; L8; O3


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
small incremental changes in platform design related to development costs (O00)bottom falling out of the market to amateurs (E32)
minimum development costs decrease sufficiently (O22)number of amateur developers significantly increases (Z20)
influx of amateur developers (O36)greater number of high-quality products being generated (L15)
bottom falling out of the market to amateurs (E32)number of amateur developers significantly increases (Z20)

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