Status Goods: Experimental Evidence from Platinum Credit Cards

Working Paper: NBER ID: w23414

Authors: Leonardo Bursztyn; Bruno Ferman; Stefano Fiorin; Martin Kanz; Gautam Rao

Abstract: This paper provides novel field-experimental evidence on status goods. We work with an Indonesian bank that markets platinum credit cards to high-income customers. In a first experiment, we show that demand for the platinum card greatly exceeds demand for a nondescript control product with identical benefits, suggesting demand for the pure status aspect of the card. Transaction data reveal that platinum cards are more likely to be used in social contexts, implying social image motivations. Combining price variation with information on the use of the card sheds light on the magnitude of the demand for social status. In a second experiment, we provide evidence of positional externalities from the consumption of these status goods. The final experiment shows that increasing self-esteem causally reduces demand for status goods. We infer that part of the demand for status is psychological in nature, and that social image is a substitute for self-image.

Keywords: status goods; social image; self-image; credit cards; field experiments

JEL Codes: C93; D03; D12; O12


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
Social image concerns (Z13)Demand for status goods (D12)
Income level (D31)Demand for status goods (D12)
Reduced eligibility for platinum card (G51)Demand for new diamond card (E41)
Self-esteem (I31)Demand for status goods (D12)
Demand for platinum credit card (G51)Demand for status goods (D12)

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