Factors Determining Callbacks to Job Applications by the Unemployed: An Audit Study

Working Paper: NBER ID: w21689

Authors: Henry S. Farber; Dan Silverman; Till Von Wachter

Abstract: We use an audit study approach to investigate how unemployment duration, age, and holding a low-level “interim” job affect the likelihood that experienced college-educated females applying for an administrative support job receive a callback from a potential employer. First, the results show no relationship between callback rates and the duration of unemployment. Second, workers age 50 and older are significantly less likely to receive a callback. Third, taking an interim job significantly reduces the likelihood of receiving a callback. Finally, employers who have higher callback rates respond less to observable differences across workers in determining whom to call back. We interpret these results in the context of a model of employer learning about applicant quality.

Keywords: unemployment; job applications; callbacks; audit study; employer behavior

JEL Codes: J6; J62


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
unemployment duration (J64)callback rates (E52)
age (J14)callback rates (E52)
low-level interim job (J63)callback rates (E52)
callback rates (E52)observable worker differences (J79)

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