Personalities and Public Sector Performance: Evidence from a Health Experiment in Pakistan

Working Paper: NBER ID: w21180

Authors: Michael Callen; Saad Gulzar; Ali Hasanain; Muhammad Yasir Khan; Arman Rezaee

Abstract: This paper provides evidence that the personalities of policymakers matter for policy. Three results support the relevance of personalities for policy. First, doctors with higher Big Five and Perry Public Sector Motivation scores attend work more and falsify inspection reports less. Second, health inspectors who score higher on these measures exhibit larger treatment responses to increased monitoring. Last, senior health officials with higher personality scores respond more to data on staff absence by compelling better subsequent attendance. These results suggest that interpersonal differences matter are consequential for state performance.

Keywords: Public Sector Performance; Personality Traits; Health Experiment; Pakistan

JEL Codes: C93; D02; D73; H11; O31


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
Big Five personality traits (D91)attendance (I29)
Perry Public Service Motivation (H83)attendance (I29)
Big Five personality traits (D91)responsiveness to monitoring interventions (C90)
Perry Public Service Motivation (H83)responsiveness to monitoring interventions (C90)
Big Five personality traits (D91)doctor absence (I11)
Perry Public Service Motivation (H83)doctor absence (I11)

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