Tips and Tells from Managers: How Analysts and the Market Read Between the Lines of Conference Calls

Working Paper: NBER ID: w20991

Authors: Marina Druz; Alexander F. Wagner; Richard J. Zeckhauser

Abstract: Stock prices react significantly to the tone (negativity of words) managers use on earnings conference calls. This reaction reflects reasonably rational use of information. “Tone surprise” – the residual when negativity in managerial tone is regressed on the firm’s recent economic performance and CEO fixed effects – predicts future earnings and analyst uncertainty. Prices move more, as hypothesized, in firms where tone surprise predicts more strongly. Experienced analysts respond appropriately in revising their forecasts; inexperienced analysts overreact (underreact) to tone surprises in presentations (answers). Post-call price drift, like post-earnings announcement drift, suggests less-than-full-use of information embedded in managerial tone.

Keywords: managerial tone; earnings conference calls; analyst forecasts; stock price reactions

JEL Codes: D82; G14; G24


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
managerial tone negativity (M54)stock prices (G12)
managerial tone negativity (M54)future earnings (J17)
managerial tone negativity (M54)analyst uncertainty (D80)
tone surprise (Y20)future earnings (J17)
tone surprise (Y20)analyst uncertainty (D80)
analyst experience (G24)forecast accuracy (C53)
managerial tone (M54)forecast revisions (C53)
tone surprise (Y20)stock market reactions (G10)
managerial tone (M54)expected future cash flows (G17)
tone surprises in firms with earnings surprises (G14)future earnings and uncertainty (D89)

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