Working Paper: NBER ID: w1597
Authors: Andrew Weiss
Abstract: Usinga detailed sample of semi-skilled production workers we find that holding a wide range of personal and job-related characteristics constant, workers assigned to more complex jobs seem to be more likely to quit than are workers assigned to simpler jobs. Job complexity has no discernible effect on absenteeism. Matching better educated workers to more complex jobs affects neither absenteeism nor quit propensity. Thus it appears that experimental evidence suggesting that job enlargement increases worker satisfaction is likely to stem from the experimental design: asking for volunteers to be assigned more complex jobs, and improving the quality of supervision for workers assigned to more complex jobs.
Keywords: Job complexity; Job satisfaction; Turnover; Absenteeism
JEL Codes: J28; J63
Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.
| Cause | Effect |
|---|---|
| job complexity (L23) | quit rates (J63) |
| job complexity (L23) | job satisfaction (J28) |
| job complexity (L23) | absenteeism (J22) |