Helping Workers Online and Offline: Innovations in Union and Worker Organization Using the Internet

Working Paper: NBER ID: w13850

Authors: Richard B. Freeman; M. Marit Rehavi

Abstract: This study examines two innovative efforts to provide union services to workers with the aid of low cost Internet communication: the AFL-CIO's Working America, a "community affiliate" that enrolled 2 million workers from 2004 to 2007 by canvassing them at their homes and over the Internet (www.workingamerica.org); and the UK'S Trade Union Congress's www.unionreps.org.uk, a discussion board for worker representatives to communicate about workplace issues. Working America demonstrates that workers without collective bargaining will join a union organization that communicates on-line and off-line and campaigns for worker interests in society. Unionreps.org shows that local worker representatives can form an on-line community that shares information to improve the services they give workers. Combining the two innovations could be a step toward a new "open source" union form that provides union services at low cost outside of collective bargaining.

Keywords: unions; worker organization; internet; collective bargaining; membership

JEL Codes: J0; J3; J40; J5; J51; J52; J81; J83


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
availability of online communication (L96)union membership growth (J50)
modern internet technologies (L86)effectiveness of unions (J51)
online communities (Z13)service delivery (L87)
online platforms + offline communication (L86)new form of unionism (J51)
new form of unionism (J51)increased worker organization and engagement (J54)

Back to index