The Same Yet Different: Worker Reports on Labour Practices and Outcomes in a Single Firm Across Countries

Working Paper: NBER ID: w13233

Authors: Richard B. Freeman; Douglas Kruse; Joseph Blasi

Abstract: This paper examines cross-country differences in labour policies and practices and employee performance and attitudes toward work from a sample of nearly 30,000 employees in a large multinational manufacturing firm. The analysis shows: 1) large establishment and country differences in work practices, performance, and attitudes toward work across countries; 2) qualitatively similar responses of workers to work practices across countries; 3) a strong link between the establishment average of employee reports on the quality of labour-management relations and establishment average measures of employee performance 4) a positive relation between average employee performance and average employee-management relations at the country level, but no relation between country level performance in the firm and measures of the extent of national labour regulations or practices.

Keywords: Labor practices; Employee performance; Cross-country comparisons; Management relations

JEL Codes: J0; J00


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
country institutions (O17)variation in outcomes (I14)
workplace practices (J29)worker performance (J29)
workplace practices (J29)worker attitudes (J29)
worker attitudes (J29)worker performance (J29)
labor-management relations (J58)employee performance (M51)
national labor regulations (J88)performance outcomes (L25)
worker performance (J29)quality of labor-management relations (J53)

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