Strategic Incompatibility in ATM Markets

Working Paper: NBER ID: w12604

Authors: Christopher R. Knittel; Victor Stango

Abstract: We test whether firms use incompatibility strategically, using data from ATM markets. High ATM fees degrade the value of competitors' deposit accounts, and can in principle serve as a mechanism for siphoning depositors away from competitors or for creating deposit account differentiation. Our empirical framework can empirically distinguish surcharging motivated by this strategic concern from surcharging that simply maximizes ATM profit considered as a stand-alone operation. The results are consistent with such behavior by large banks, but not by small banks. For large banks, the effect of incompatibility seems to operate through higher deposit account fees rather than increased deposit account base.

Keywords: ATM markets; strategic incompatibility; surcharges; deposit accounts; banking competition

JEL Codes: K21; L1; L12; L4; L41; L44; L84


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
large banks (G21)high ATM surcharges (R48)
high ATM surcharges (R48)incompatibility premium (L15)
incompatibility premium (L15)deposit account fees (G21)
incompatibility premium (L15)deposit share gains (D33)
large banks (G21)strategic behavior through surcharging (D43)
small banks (G21)lack of strategic behavior through surcharging (D43)

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