Heterogeneous Switching Costs

Working Paper: CEPR ID: DP9809

Authors: Gary Biglaiser; Jacques Crmer; Gergely Dobos

Abstract: We consider a simple two period model where consumers have different switching costs. Before the market opens, there was an incumbent who sold to all consumers. We identify the equilibrium both with Stackelberg and Bertrand competition and show how the presence of low switching cost consumers benefits the incumbent, despite the fact that it never sells to any of them.

Keywords: switching cost

JEL Codes: D43; L13


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
switching costs (D23)firm pricing strategies (L11)
low switching cost consumers (D16)lower prices for incumbent firm (L11)
high switching cost consumers (D16)higher prices for incumbent firm (D43)
low switching cost consumers (D16)higher equilibrium profits for incumbent (D43)
number of low switching cost consumers (D16)incumbent's profit (D33)

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