The Effect of Content Moderation on Online and Offline Hate: Evidence from Germany's NetzDG

Working Paper: CEPR ID: DP17554

Authors: Carlo Schwarz; Rafael Jiménez Duran; Karsten Müller

Abstract: We study the online and offline effects of content moderation on social media using the introduction of Germany’s "Network Enforcement Act" (NetzDG), which fines social media platforms failing to remove hateful posts. We show that the law transformed social media discourse: posts became less hateful, refugee-related content less inflammatory, and the use of moderated platforms increased. The NetzDG also had offline effects by reducing anti-refugee hate crimes by 1% for every standard deviation in exposure to far-right social media use. The law reduced hate crimes partly by making it harder for perpetrators to coordinate, without changing attitudes toward refugees.

Keywords: refugees; germany

JEL Codes: L82; J15; O38


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
netzdg (K24)reduction in toxic posts (Q53)
netzdg (K24)reduction in antirefugee hate crimes (J15)
higher afd followers (Y70)stronger reduction in hate crimes (J79)
intensity of interaction with afd's facebook page (C91)stronger reduction in hate crimes (J79)

Back to index