The Dark Side of Stakeholder Influence: The Surprising Effect of Customer Fraud on Suppliers

Working Paper: CEPR ID: DP16701

Authors: Shantanu Banerjee; Sudipto Dasgupta; Rui Shi

Abstract: We show that influential stakeholders distort corporate policies when they cannot commit to a long-term relationship. Following the revelation of financial fraud by a major customer, suppliers surprisingly outperform a control group in terms of sales growth, Tobin’s Q and survival likelihood over a ten-year period. Our results suggest that, prior to the fraud revelation, managers’ short decision horizons and aversion to short-term risk or uncertainty enables influential customers to demand relationship-specific innovation when their bargaining power is stronger, leading to suboptimal diversification. When customer bargaining power weakens, suppliers engage in riskier and novel innovation, which diversifies the customer base.

Keywords: Playing it safe; Corporate fraud; Explorative innovation; Exploitative innovation; Supply chain

JEL Codes: G14; G3; L14; L24


Causal Claims Network Graph

Edges that are evidenced by causal inference methods are in orange, and the rest are in light blue.


Causal Claims

CauseEffect
Revelation of financial fraud by major customers (M48)Suppliers experience a significant shift in their innovation strategies (O36)
Revelation of financial fraud by major customers (M48)Suppliers engage in less exploitative innovation (O36)
Revelation of financial fraud by major customers (M48)Suppliers engage in more explorative innovation (O36)
Suppliers engage in more explorative innovation (O36)Improved sales growth (L25)
Suppliers engage in more explorative innovation (O36)Higher Tobin's Q (G19)
Suppliers engage in more explorative innovation (O36)Greater long-term survival likelihood (D15)
Revelation of financial fraud by major customers (M48)Suppliers reduce R&D expenditures (O39)
Revelation of financial fraud by major customers (M48)Suppliers generate fewer patents (O39)
Suppliers who engage in more explorative innovation (O36)More likely to survive (I12)

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